Deployment: Are you using the hosted EaaSI service, or a local node?
EaaSI Version: This corresponds to the release branch/installer version used to deploy your instance. This information should be available in the Manage Node menu, if accessible
Browser: The name and version of the browser you are using to access the EaaSI UI, if applicable
Description: Please describe your issue in as much detail as possible, including name + ID of any relevant environments, software or content. You can also attach screenshots or relevant error report files.
Mouse control is a bit wonky. It’s overly sensitive and it is very hard to precisely control the mouse. I’m using keyboard focus a lot more to get more precise selection behavior.
The mouse is practically unusable for things like dragging icons. I’m running this in Safari, and don’t know if that makes a difference.
Are you able to reproduce the issue or did it happen once? What steps can you take to repeat the issue? What did you expect to occur and what was the actual outcome?
It’s pretty much always like this
Urgency: If possible, please give an indication of how urgently the issue needs to be addressed - is there a timeline or deadline (e.g. upcoming demo, researcher request, etc.) that EaaSI support staff should be aware of?
It’s a usability issue. I can work around it, but it makes using EaaSI very painful. Some things like dragging icons around aren’t possible though with this issue.