EaaSI Version: 1.10.0
Browser: Google Chrome, Version 90.0.4430.212 (Official Build) (x86_64)
Description: When I upload content (files, .SAM to be specific) in the Windows 3 + Ami Pro environment, I can’t find them in the optical drive (The optical drive can’t be read, I get that error when I attempt to open it). I’ve tried with just one file, a folder of files and can’t locate them anywhere in my environment.
Are you able to reproduce the issue or did it happen once? What steps can you take to repeat the issue? What did you expect to occur and what was the actual outcome? I reproduced it several times. I can repeat the issue by running the environment with or without Ami Pro installed (I can’t open the optical/D drive). I expected to be able to open the D drive and see the content. (I feel like in prior projects we found them in the SB16 drive but I think that was because we had to bundle the content with the software or the environment itself? I can’t remember.)
Urgency: If possible, please give an indication of how urgently the issue needs to be addressed - is there a timeline or deadline (e.g. upcoming demo, researcher request, etc.) that EaaSI support staff should be aware of? This is time-limited to the Hosted Pilot project. We can work with other assets but it is modestly urgent re: Hosted Pilot project, not immediately urgent. If this is a problem that occurs across environments, it would definitely increase in urgency .